Shipping policy

ZUSU – Shipping Policy

At ZUSU, we are committed to delivering your orders efficiently and securely while maintaining a premium customer experience.

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Order Processing

All orders are processed within 1–2 working days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

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Delivery Time

Estimated delivery timelines:

• Karachi : 1-2 working days
• Major Cities: 2-4 working days
  Remote Areas: 3-5 working days

Please note that delivery times may vary due to unforeseen circumstances or courier delays.

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Shipping Charges

Shipping charges will be calculated at checkout based on your location. Any applicable delivery fees will be clearly displayed before order confirmation.

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Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan. Please ensure you are available at the time of delivery to receive your order.

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Order Tracking

Once your order is shipped, you will receive tracking details to monitor your delivery status.

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Delivery Attempts

Our courier partners will make multiple delivery attempts. If the order is not received, it may be returned to us.

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Delays

While we aim to deliver within the estimated time, ZUSU is not responsible for delays caused by:

• Courier service issues
• Weather conditions
• Public holidays or unforeseen events

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Important Note

Please ensure that your shipping details are accurate. ZUSU is not responsible for delays or failed deliveries due to incorrect information.